All products offered in our store are owned and operated by GLAND Aromatherapy Herbal Products Ltd. Co.
Our company may collect personal data for various purposes. Below, we explain how and in what manner personal data is collected, and how it is protected.
Through membership registration or by filling out various forms and surveys on our store, members may provide certain personal information (such as full name, company details, phone number, address, or email). This information is collected as necessary for the operation of our store.
From time to time, our company may send members and customers campaign information, product updates, or promotional offers. Members can choose whether to receive such communications during registration, and this choice can be updated later through their account settings or via the unsubscribe link in the communications received.
During the approval process via the store or email, personal information submitted electronically by members will not be disclosed to third parties beyond the purposes and scope defined in the User Agreement with our members.
To quickly identify system issues and resolve service-related problems or disputes, our company records members’ IP addresses. IP addresses may also be used to identify users in general and to collect aggregated demographic data.
Our company may use requested or provided information, or transactional data from the store, for direct marketing purposes, either by the company or its partners, beyond the scope defined in the User Agreement. Personal information may also be used to contact users when necessary. Additionally, aggregated and anonymized data may be used for statistical analysis, database development, and market research.
We are committed to keeping confidential information strictly private, treating it as a duty of confidentiality, and taking all necessary measures to prevent unauthorized use, disclosure, or public access to confidential information.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our online store. Credit card information is never stored in our system.
To ensure you are on a secure site during transactions, look for a key or lock icon in your browser’s status bar. This indicates that all information is encrypted and protected. Credit card data is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. Only after approval can the purchase proceed. No credit card information is visible to us, preventing third-party access.
The security of online payment, billing, and delivery address information is monitored to prevent credit card fraud. First-time customers may be contacted to verify financial and address/phone information before order processing. Membership credentials are protected using 128-bit SSL encryption.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Credit card and identification information sent via mail-order will be securely stored according to our privacy principles. These details are retained for 60 days to handle potential bank disputes, after which they are destroyed. Any unauthorized charge outside the approved mail-order form is the customer’s right to dispute with the bank.
THIRD-PARTY WEBSITES AND APPS
Our store may include links to other websites. We are not responsible for the privacy practices or content of these third-party sites. Advertisements on our site are delivered through our advertising partners. The principles in this Privacy Policy apply only to our store and not to third-party websites.
EXCEPTIONS
In limited cases, our company may disclose user information to third parties outside the scope of this Privacy Policy, including:
- Compliance with laws, decrees, regulations, or other legal requirements issued by authorized legal authorities;
- Fulfilling obligations under the User Agreement or other agreements with users;
- Providing information requested by authorized administrative or judicial authorities for investigation purposes;
- Protecting the rights or safety of users when disclosure is necessary.
EMAIL SECURITY
Never include credit card numbers or passwords in emails sent to our Customer Service. Emails may be seen by third parties, and we cannot guarantee the security of information transmitted via email.
BROWSER COOKIES
We may collect information about users’ visits and usage of our website using cookies. Cookies are small text files sent to a user’s browser to store site preferences and usage statistics. They help track site visits, visit frequency, and time spent, and can support dynamic content and targeted advertising.
Cookies are not designed to capture personal data from your memory or email. Most browsers accept cookies by default, but users can modify settings to block cookies or receive alerts.
Our company may update or modify this Privacy Policy at any time by posting it on the website or sending it via email. Changes take effect on the date they are published.
For any questions or suggestions regarding our privacy policy, please contact us at info@gland.com.tr .
Contact Information:
Company Name: GLAND Aromatherapy Herbal Products LTD. CO.
Address: Kemalpaşa Mah. 7087/4 Street No: 10/12, Bornova, İzmir, Turkey
Email: info@gland.com.tr
Phone: +90 232 479 5100